e-government - ARCHIVE FEATURES

Online public services still playing catch up
Satisfaction and usage of digital public services must still improve, particularly when compared with the internet based offerings of the private sector, writes Richard Kershaw

Caldicott 2: Why commissioners are no closer to knowing how they should handle patient data
Information governance professionals are still left searching for simple answers even after Dame Fiona Caldicott's latest review, writes Peter Wainman

We need OneBigIdea for local government
Efficiency savings are not enough for local authorities. Faced with unprecedented cuts, they need some real breakthrough ideas, writes New Local Government Network (NLGN) director Simon Parker

Paperless NHS? Not without Caldicott 2
A digital NHS can only be successful if clinicians and patients have confidence that sensitive data is secure, writes Tim Dunn

Special Report: E-training vital for the public sector
Employers argue that it is almost impossible to train all staff in all aspects of safety. But that's because they have been focusing solely on traditional face-to-face training and have not considered e-training as part of a blended approach, writes Simon Lowe

Hospitals need WiFi for a paperless NHS
From ending the need for patients to repeat their medical history over and over to enabling e-prescriptions, technology can transform healthcare. But hospitals need WiFi to make it work, writes Sean Larner

Schools 'deeply concerned' by student privacy threats from the cloud
A new survey of UK schools shows cloud computing adoption on the rise, but strong objections to mining data of schoolchildren, warns Jeff Gould

Responsibility in a digital era – Ed Miliband's talk to Google
The internet can bring many benefits but it can also allow footloose global companies to shirk their responsibilities, says Labour leader Ed Miliband. Here is what he told Google's Big Tent

Costly cyber crime is damaging the UK's small firms
The average £4,000 cyber crime cost to small firms has been exacerbated by slow responses from the police, warns Mike Cherry

Online public services: Making them the peoples' choice
Brett Husbands discusses how to ensure long-term take up of online public services to ensure they deliver significant, ongoing efficiency gains and public benefits

Data: it must actually mean something
The public sector, from Whitehall to local government, is pretty poor at making good use of the masses of data it holds – and things have got to change, delegates at Public Service Events' Making Data Work conference were told. Matthew D'Arcy reports

What happens when you subtract admin?
It may not be the best use of managers' time, but getting them to do administrative tasks is one way of cutting costs without cutting frontline services, writes Blair McPherson

NHS 111 is 'fatally flawed' – views from the frontline
Dr Tim Ringrose reflects on views from doctors who have called for the controversial NHS 111 service to be scrapped

Mobile technology – the key to service transformation in NHS Scotland
Many NHS staff in Scotland are already 'mobile workers' but current approaches to mobile working are often highly inefficient. Technology can help, writes Colin Reid

Shared services - not a core government skill
Developing a successful strategy for shared IT services in the public sector, can save billions. Rob Greenslade, explains how a shared desktop service can contribute

Making it easy to report cyber bullying
Two thirds of children are too embarrassed to report cyber bullying but local authorities and schools can use technology to make it easier, writes Stephen Clarke

Getting ahead in the clouds
Public sector IT procurement is changing – for the better. Paul Fyfe looks at the prospects for the government's drive towards cloud computing and ways to develop the framework

The new NHS: Only the fittest will survive and flourish
Reputation means everything as healthcare providers start to compete, writes Kurt Long. He says that within the reformed NHS landscape only the strongest will survive

Video: Margaret Thatcher's last ever Prime Minister's Questions
Margaret Thatcher's final Prime Minister's Questions took place on 27 November 1990. She has died following a stroke

Innovation at the interface
CCGs will embrace healthcare technology solutions better than their predecessor PCTs because they are much closer to the problem, believes Ultrasis UK Ltd's John Smith …