e-government - ARCHIVE FEATURES

Data: we have to up our game
The HR profession needs to make greater use of available data to help the public sector maximise the potential of the services it provides, says Martin Rayson, who will chair Public Service Events' Making Data Work in the Public Sector conference

Let's stop crime before it happens
UK police forces could predict crime before it happens if they were given the right technology, writes Roger Evans. He says it's time to learn from New York's predictive crime mapping

Are politicians interfering with official statistics?
Government ministers should not be allowed pre-release access to official statistics if they don't want to be accused of covering up bad news, writes Professor David Hand

G-Cloud one year on – the future public sector IT procurement?
G-Cloud has opened the market to a whole community of suppliers. However, there is still a long way to go, writes Phil Dawson

Can a council really compete with Coca-Cola?
When a global business can learn a thing or two about customer interaction from a hard-pressed local authority it's worth shouting about. Matt D'Arcy reports

A paperless NHS – burden or benefit?
A completely paperless NHS is not without significant challenges and it is not always best practice, writes Phil Greenwood

Shipping to the cloud – Sunderland has suffered but is now bouncing back
Sunderland has fought its way back from industrial decline and is fast getting a reputation for being one of the world's most IT intelligent cities, writes the city council's Diane Downey

Forget outsourcing – the NHS needs to empower its own champions
NHS trusts now face new problems after a major IT provider went into administration. Is it time for the health service to stop relying on outsourcing and bring IT services back to the NHS? Julian Osborne asks the questions

Long-term thinking
N.A.P.P. Chief Executive Stephanie Varah explores the potential of assistive technology to help people with long-term conditions have more control over their own care

Another day, another data breach: how to make sure you aren't next
It is in the public sector's interest to protect itself against data breaches, writes Nick Banks, who says taking precautions is infinitely preferable to closing the door after the horse has bolted

Injecting analytics into the NHS to boost patient care
David Downing, director of health at SAS UK, looks at how better use of NHS data in healthcare could save more than just money – it might just save some lives as well

UK has been very fortunate to avoid a cyber Pearl Harbour
Terrorists have not yet made the necessary investment in technology to allow them to fully harness the power of cyberspace. But that situation is changing, writes one specialist

On Her Majesty's not-so-secret service: The 'plausible' plot of Skyfall
The theft of a hard drive is highly plausible and is an issue that could face any government. But just how secure is data on devices used by the security services? Chris McIntosh explores

Poor data stands in the way of a paperless NHS
The NHS needs to get its data organised before it can even start realising Jeremy Hunt's idea of a paperless health service, writes Mikko Soirola

Twitter and Facebook to the rescue during heavy snow
Social media has been really useful for Monmouthshire County Council during the recent snowy period, keeping residents informed and staff upbeat. The key, says Helen Reynolds, is to put the effort in at other times too

Getting beyond channel shift failures in local authorities
How can councils ensure that their channel shift programmes deliver a better customer experience than the traditional services they replace? Brett Husbands explores

Cyber security and the scramble to invest
Despite the billions spent on fighting cyber crime, people are still coming under attack every second. But the new European Cybercrime Centre is a step in the right direction, writes Wieland Alge

Six building blocks for care integration
Accelerating the delivery of integrated care models in the NHS has tremendous potential to aid health economies in dealing with the financial pressures and increasing burden of chronic disease, writes Martin Walsh

The most open government in the world? It doesn't feel like it…
As businesses increasingly run public services, transparency is more important than ever. But accessing data on how the taxpayer's pound is spent is getting 'harder and harder and harder', Margaret Hodge tells Matthew D'Arcy

The Lorenzo journey
Electronic patient records are reducing clinical risk, improving patient safety and allowing consultants to be better prepared, writes Morecambe Bay University Hospitals NHS Foundation Trust