Unacceptable failures in NHS customer service are being caused by inadequate data and a failure to put the patient first, an influential health service chief has warned
The Cabinet Office is fighting legal battles with Whitehall departments to force them to reveal details of major supplier contracts, MPs have learned
Ministers are to set up a series of experiments in communities throughout England which they hope will make a compelling case for the integration of health and social care services
The Parliamentry Ombudsman has said that a tenfold increase in the number of investigations her office carries out will enable citizens to directly shape public services and drive crucial innovation
A leading private healthcare figure has warned that the sector has become "unsustainable" and risks piling further pressure on struggling NHS services
Councils are bearing more than a third of the cost of providing new school places where demand has exceeded government predictions, MPs have heard
The transfer of five public prisons to the private sector this year will pose an altogether new challenge for commercial operators, HM Chief Inspector of Prisons Nick Hardwick has told Public Servant
The new-look Public Servant magazine makes an excellent show case for those breaking news stories on the public sector that will be so much a feature of national debate in the next few months. Good design focuses the reader's attention on the content. 
Public Servant is always interesting and the new design is an even better presentation of its content. These issues that might have once seemed dry – public finance, service reform, accountability and accounting transparency – are now the key battleground for the future of the public sector. Public Servant does an excellent job of exploring those topics and always has an eclectic mix of commentators to offer useful insights. 
