Service Review - European Union
Contents | Foreword
Investing in Europe
Success of British
companies in Europe
through procurement methods
Erkki Liikanen explains the European Union's attempt to become the most competitive knowledge
based economy in the world.
Buying online across Europe
Diana Wailis MEP discusses purchasing over the internet and EU moves to manage this expanding
area of business.
Security of electronic information
Steve Godfrey, Secure Product Solutions Business Manager at Compaq discusses the need to keep
E-Commerce - overcoming consumer fears
Bernard Vergnes of Microsoft discusses the importance of online security for the development of
Best Practice in Procurement - a tall order for government
Ciaran Fitzpatrick, procurement specialist, tells Public Service Review about the issues involved in
The digital trinity
Computers increasingly dominate business and politics. Peter Hbjerback argues that biometrics PKI
and smart cards are the way forward for security and convenience.
Ranko Pinter of ETSI Project TETRA Working Group discusses the advances in communications
New broadband services ahead as EU passes groundbreaking telecoms Legislation
As the EU prepares for unbundling the local loop Nicholas Clegg MEP tells Public Service Review
about the benefits to consumers and business
International police co-operation and new technologies
David Valls-Russell Deputy Director of Europol tells Public Service Review about the technology
involved in cross border policing.
With call centres becoming increasingly important, the European Union will need to keep up as
Sophic Métro from FEDMA explains.
Relocating regional call centres
Christina Knutsson tells Public Service Review why the pan-European model is a thing of the past.
Call on us
Leslie Ross, Chief Executive of Industrial Development Board for Northern Ireland tells Public Service
Review about call centres in Northern Ireland.
As satellites become more advanced so will the potential for co-operation grow, Hilary Mathews of
Astrium discusses the progress being made.
George P MacKenzic of National Archives of Scotland discusses the development of the European
The British Embassy in Berlin was an ambitious but ultimately successful PFI project, the Foreign and Commonwealth Office describes the procedure.
Where is Facilities Management heading?
Facilities Management is a growing industry, lan Fielder, Chairman of the British Institute of Facilities
Management talks about the future.
DECS as PPP Projects
David Hatficid, DECS Programme Delivery Director, discusses the DLO's experince of PPP.
With the environment high on the world agenda, Erly McNally President of EUFORES, talks about the
importance of renewable energy.
Renewables for the future*
Mike Brook of the Department of Trade and Industry describes ALTENER 11.
Building noise maps
Hardy Stapelfeldt, Manager of Stapelfeldt lngenicurgeselischaft discusses the issues involved in
Clir Baroness Scott of Needham Market introduces Public Service Review to transport issues
Keeping Europe Moving
The European Union Road Federation actively promotes the maintenance of European roads; here
Richard Lax explains the issues involved.
Building a European rail system
Anna Ottavianelli, Secretary General of the Community of European Railways discusses the reform of
EU transport regulations.
Tramway to solve city transport blues
Ruth Pavans from ALSTOM takes a trip on CITADIS, Montpellier's exciting Tramway system.