Public Service - analysis_opinion_debate
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Latest interaction with the NHS... doesn't get any better
Public Servant's online editor Rory Baxter continues his less than satisfactory personal interface with the great NHS

A ride on the customer service merry-go-round
Public Servant features editor Alison Thomas explains why trying to contact the local branch of her bank to track down a missing chequebook proved that the public sector shouldn't always look to big business for solutions to the challenge of customer service

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LATEST PUBLIC SECTOR FEATURES

Policing and criminal justice minister Damian Green

''We are reforming the police because reform is needed''

Change is painful but a true friend should not gloss over uncomfortable truths or shy away from difficult advice, the policing and criminal justice minister Damian Green told the Police Federation. Here's his speech...

We must do more to encourage whistleblowers

Legislation to encourage and protect whistleblowers acting in the public interest must be strengthened, says Professor David Lewis who calls for a Public Interest Disclosure Agency to send out a very positive message

One size fits all recruitment doesn't cut the mustard

Slavish adherence to public sector procurement frameworks may well help to keep costs under control. But when it comes to recruitment at the most senior level there is a real risk that those same frameworks can go wrong, says Neil Lupin

Don't hold your breath for a solution to the A&E crisis

A return of out-of-hours GP cover could be used to ease the strain on A&E departments but doctors will be reluctant, writes Professor Malcolm Prowle of the Health and Social Care Finance Research Unit at Nottingham Business School
Labour leader Ed Miliband

''Think about UKIP and what it is offering''

Labour leader Ed Miliband used a speech to the Progress annual conference to attack the United Kingdom Independence Party as a backward thinking party wanting to curb women's rights. Here's what he said...
Polling station photo by Rory Baxter

Win, lose or draw – does it matter to local government officers?

What happens when a new team takes over at the local council, when the naturally ''hands off'' crew gives way to the ''hands on'' crew and vice versa? Blair McPherson weighs up the pros and cons
We must do more to encourage whistleblowers
One size fits all recruitment doesn't cut the mustard
Don't hold your breath for a solution to the A&E crisis
''Think about UKIP and what it is offering''
Win, lose or draw – does it matter to local government officers?

THE TROUBLE WITH STANDARDS IN PUBLIC LIFE


Most people believe there should be set standards for those in public life to abide by – not just in terms of corruption but in their general behaviour too.

Dr David Hine, director of the Centre for the Study of Democratic Government at Oxford University says the Committee on Standards in Public Life is doing what it can to promote the best standards but things still seem to go wrong all too often.

He offers three key reasons why the issue of standards continues to trouble the public sector.

» Read more
Publicservice.co.uk is a very useful news source for public sector professionals. From our perspective, we are always interested in the goings on within the healthcare industry and changes to public policy that affect the NHS. Publicservice.co.uk provides us with a well-rounded news platform and is a valuable source of insight into the government's agenda. Anyone that's involved in the health and social care sector could get something useful from this website.
Gayna Hart, managing director of Quicksilva

READ THE LATEST PUBLIC SERVANT NOW AT OUR NEW WEBSITE

Public Servant Latest Edition Public Servant magazine is now instantly available to you through its own website - in addition to the print and page-turning digital magazine formats. This enables many more people to access the magazine's latest content easily.

Please take a look at the May edition now and let me know your views.

To read the original page-turning magazine format click here.

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