Public Service - analysis_opinion_debate
  • University of Kent
Latest interaction with the NHS... doesn't get any better
Public Servant's online editor Rory Baxter continues his less than satisfactory personal interface with the great NHS

A ride on the customer service merry-go-round
Public Servant features editor Alison Thomas explains why trying to contact the local branch of her bank to track down a missing chequebook proved that the public sector shouldn't always look to big business for solutions to the challenge of customer service

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LATEST PUBLIC SECTOR FEATURES

What is holding back improving the quality of teaching in Suffolk?

Louise Bamfield, associate director of RSA Education and author of the 'No School an Island' report, describes how transforming the culture of learning would give every young person in the county the best possible start in life

We need to return to the idea of the family doctor – but in a modern context

The Health Secretary Jeremy Hunt announces that a new Chief Inspector of General Practice will drive up standards. Here's the full speech...

Why every silver bullet is ultimately a dud

Let's have some sympathy for the government, the National Association of Head Teachers' general secretary Russell Hobby has said, tongue firmly in cheek, adding: ''We need to get Ofsted out of our heads''. Here's his full speech

''Let's be loud and proud, let's celebrate, not discriminate''

Labour's shadow home secretary and shadow secretary for women and equalities Yvette Cooper thanked David Cameron for the Marriage (Same Sex Couples) Bill. Here's her speech to the House of Commons
Policing and criminal justice minister Damian Green

''We are reforming the police because reform is needed''

Change is painful but a true friend should not gloss over uncomfortable truths or shy away from difficult advice, the policing and criminal justice minister Damian Green told the Police Federation. Here's his speech...

We must do more to encourage whistleblowers

Legislation to encourage and protect whistleblowers acting in the public interest must be strengthened, says Professor David Lewis who calls for a Public Interest Disclosure Agency to send out a very positive message
We need to return to the idea of the family doctor – but in a modern context
Why every silver bullet is ultimately a dud
''Let's be loud and proud, let's celebrate, not discriminate''
''We are reforming the police because reform is needed''
We must do more to encourage whistleblowers

THE TROUBLE WITH STANDARDS IN PUBLIC LIFE


Most people believe there should be set standards for those in public life to abide by – not just in terms of corruption but in their general behaviour too.

Dr David Hine, director of the Centre for the Study of Democratic Government at Oxford University says the Committee on Standards in Public Life is doing what it can to promote the best standards but things still seem to go wrong all too often.

He offers three key reasons why the issue of standards continues to trouble the public sector.

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Publicservice.co.uk is a very useful news source for public sector professionals. From our perspective, we are always interested in the goings on within the healthcare industry and changes to public policy that affect the NHS. Publicservice.co.uk provides us with a well-rounded news platform and is a valuable source of insight into the government's agenda. Anyone that's involved in the health and social care sector could get something useful from this website.
Gayna Hart, managing director of Quicksilva

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Public Servant Latest Edition More of you are reading Public Servant magazine now available at its own website – in addition to the print and page-turning digital magazine formats. Please take a look at the June edition and let us hear your views via our readers’ survey. To read the original page-turning magazine format click here.

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